„Design the ideal workspace in a world where SAP employees can work from everywhere.” With this challenge we kicked off our first 3-days Design Thinking (DT) d.camp at SAP Customer Experience in Munich in May 2018. The participants were a great mix of SAP employees with different job roles and... read more →
With our enhanced portfolio and resources, the SAP Customer Experience Labs & Innovation team is now able to provide Design Thinking (DT) workshops to customers. The first of our customer workshops, in this new setup, we performed with the Swinkels Family Brewers (aka Bavaria) in Lieshout, Netherlands, at the beginning... read more →
Things we think about... http://techcrunch.com/2014/10/02/google-the-physical-web/
If you’re asking yourself what exactly makes our Wine Shelf so smart, take a look at this short video. Enough has been written about it here, so now it’s show & tell with Sven and Nick.
Moving objects with the power of your thoughts… No, we haven’t mastered telekinesis yet, but we’re getting close. Our In-Store Display senses when you’re there, knows who you are and reacts to you hand movement. Spooky! Actually… it’s fairly simple. We use a distance sensor to detect the presence of... read more →
We’ve had them for a while and have been demoing them regularly at events, but never got round to present them here. That’s not really fair though. Okay, they’re probably not as controversial as Google Glass and not as magical as Stream... but they’re orange, they flash (a bit) and... read more →
Imagine you go into a supermarket to buy a bottle of wine. But the variety of choice is so big, you don’t know which sort to pick. What do you do? Go for the bottle with the nicest label? Ask a shop assistant (who will then probably apply the same... read more →
Everyday, our clients access our sites from a multitude of devices. Each device runs on a different platform, a different browser and has a different screen size. So when everything is so different, how can we actually deliver the best experience to the customer? One way is to write a... read more →