When the large-scale deployment of smart meters is not an option, how can you make it even simpler for end consumers to provide their meter readings to their utilities company? This showcase explores how a social media channel can be used to bring this process even closer to the end... read more →
This proof of concept is the result of a design thinking workshop we held earlier this year for our customer "Swinkels Family Brewers" in corporation with our partner "Netconomy". It only took six weeks to develop an idea into a working prototype, ready just in time for Alex Atzbergerger's keynote... read more →
Here's a short summary of our central showcase, DiscovAR SAP C/4HANA, in case you didn't have the chance to visit us in at SAP CX Live in Barcelona. But we had more to offer than just that! With Fashion Labs, AR Soccer, VIVO, Intelligent Engagement, and Yo!AvatAR five brand new... read more →
It was a long night in Barcelona on the 9th of October – SAP Customer Experience Labs had organized a Hackathon on the eve of CX Live and some brave men and women accepted the challenge. A diverse audience of customers, partners, and young talents got together to come up... read more →
This is the first impression of our brand new prototype "VIVO"! Read the description in our 'Prototypes & Showcases' section. More to come...
Modern facial recognition, voice analysis tools, heart rate scanners, and infrared cameras can help companies identify customer behavior promptly, interpret it correctly, and offer the right service in response. Experience the intelligent customer engagement methods of tomorrow in our gambling showcase – featuring a slot machine! The interaction of the... read more →
Take look behind the scenes of Yo!AvatAR and learn more about our thoughts on this gamification and marketing prototype. But don't miss out on the full video! And if you prefer to have this all in writing check out our Prototypes & Showcases section.
Here it is, the video to our latest prototype, Yo!AvatAR! Sit back and enjoy! For more information take a look at our Behind the Scenes special and the Prototypes & Showcases section. If you want to see Yo!AvatAR officially in action for the very first time, visit us at dmexco... read more →