Now, if this doesn't make you curious... The wait is nearly over! Our new video and prototype are just being polished. Visit us at dmexco to see Yo!AvatAR in action!
Catalog search is one of the most important factor to the success of e-commerce sites and accurate and relevant results are critical to successful conversion. The following approach aims to reduce user frustration by presenting related products, when searched items are not available in catalog. The central hypothesis is that... read more →
Ooops, did you notice? We've changed our name from SAP Hybris Labs to SAP Customer Experience Labs. But don't worry, that's the only thing here! Well...apart from our URL...obviously, that'll be adapted too... One thing after the other! Important for you is just that we'll continue to do the same... read more →
Charly makes shopping simpler by helping consumers on searching products, providing informations, and eventually on finalizing the checkout. Now, it assists customers after the purchase by accepting complains and creating customer tickets on their behalf. The provision of service to customer before, during and after the purchase is a fundamental... read more →
You may be familiar with the SAP Hybris Labs teams in Munich and Walldorf, but what you might not know is that there’s a small team located on another side of the world which is also working on SAP Hybris innovations. So, nice to meet you! We are the SAP... read more →
The Minds Mastering Machines (m3) Conference, a conference on Machine Learning, took place in Cologne last week and the topics covered from basics of Machine Learning to different Machine Learning optimizers and how they work and behave, but some fun parts, practical reports and ethics as topic was also covered.... read more →
Last week Uli, Johannes, Andreas and I went to the Otto-von-Taube-Gymnasium in Gauting (near Munich) where 40 teachers from different Bavarian schools had a full-day conference. In the morning Minecraft and afternoons our turn was to talk about the Calliope. This was not just to explain what the Calliope is,... read more →
Changing the general energy policy, i.e. moving away from 'traditional' energy sources towards renewables, continues to be an important topic within German politics and society. The joint research project enera unites businesses and research facilities with the goal to receive government funding to address various topics that could be vital... read more →