The International Conference on Machine Learning ICML took place this year in Europe, in the beautiful city of Stockholm from 10th to 15th of July. This is one of the two premiere conferences (within NIPS) on Artificial Intelligence research, and the numbers indicate the magnitude of the event: 612 accepted... read more →
Now, if this doesn't make you curious... The wait is nearly over! Our new video and prototype are just being polished. Visit us at dmexco to see Yo!AvatAR in action!
With our enhanced portfolio and resources, the SAP Customer Experience Labs & Innovation team is now able to provide Design Thinking (DT) workshops to customers. The first of our customer workshops, in this new setup, we performed with the Swinkels Family Brewers (aka Bavaria) in Lieshout, Netherlands, at the beginning... read more →
Catalog search is one of the most important factor to the success of e-commerce sites and accurate and relevant results are critical to successful conversion. The following approach aims to reduce user frustration by presenting related products, when searched items are not available in catalog. The central hypothesis is that... read more →
Ooops, did you notice? We've changed our name from SAP Hybris Labs to SAP Customer Experience Labs. But don't worry, that's the only thing here! Well...apart from our URL...obviously, that'll be adapted too... One thing after the other! Important for you is just that we'll continue to do the same... read more →
Charly makes shopping simpler by helping consumers on searching products, providing informations, and eventually on finalizing the checkout. Now, it assists customers after the purchase by accepting complains and creating customer tickets on their behalf. The provision of service to customer before, during and after the purchase is a fundamental... read more →
You may be familiar with the SAP Hybris Labs teams in Munich and Walldorf, but what you might not know is that there’s a small team located on another side of the world which is also working on SAP Hybris innovations. So, nice to meet you! We are the SAP... read more →
The Minds Mastering Machines (m3) Conference, a conference on Machine Learning, took place in Cologne last week and the topics covered from basics of Machine Learning to different Machine Learning optimizers and how they work and behave, but some fun parts, practical reports and ethics as topic was also covered.... read more →