Since early 2019, we are in full swing promoting SAP Customer Experience Labs as part of the SAP CX Innovation Office. Yes, this includes a lot of travel, preparation, motivation, and an intact voice (which at least for me is not always the case). But on the other side it’s... read more →
Sharing personal data is a sensitive topic. VIVO is an SAP Customer Experience Labs prototype that demonstrates how SAP solutions can be combined with blockchain technologies to create a safer, transparent and more effective environment for data transactions. Find out more...
"MWC, is that the Mobile World Congress?", you may ask? Simple answer: yes and no. While using this full name in the past the MWC has shifted focus and now gone beyond being a plain mobility event. Hence this year's MWC motto was "intelligent connectivity". And this is also where... read more →
We are counting the days till the opening of our refurbished Labs Showroom and Innovation Space in Munich. Yesterday the furniture for the Design Thinking workshop area finally arrived. Here we'll create innovative solutions with our customers and partners, such as we did with Swinkels. The installation of the new... read more →
Sponsored by Labs China MD office, SAP CX Digital Innovation Space brought the showcase AR Soccer to d-kom 2019 Shanghai. With actual requirements provided by a potential customer, AR Soccer is a joint-effort showcase by German and Chinese teams, based on WeChat, AR, Recast.AI and SAP Sales Cloud. The goal... read more →